Three Retailer Lessons from Amazon Go Stores

Amazon can generate a world of press just by opening one store. Admittedly the Amazon Go store is unique in two ways: It’s a brick and mortar store from the world’s largest ecommerce company; and, It doesn’t have any checkout — simply walk in, grab what you want, and walk… Read More

Practical AI: On Color Synonym Mapping in E-Commerce

Rana el Kaliouby mentioned Amazon Alexa as she was rehearsing a speech about AI for an upcoming conference. This shouldn’t have been a big deal, but when her personal Alexa woke up and said: “Playing Selena Gomez” it quickly grew into a situation that broke her focus. After trying several… Read More

4 Retail Trends in 2018

Sometimes change happens so slowly that you’re not aware of it until long after it happened. 2017 was not one of those years. Brands that have been household names for decades closed their doors or filed for bankruptcy at a time when pureplay ecommerce newcomers entered into the fray and… Read More

Practical AI: On Natural Language Processing in Voice Commerce

“Science indicates that babies’ brains are the best learning machines ever created.” That quote from Dr. Patricia Kuh, co-director of the Institute for Learning & Brain Sciences at the University of Washington, has made the rounds in many parenting and life science magazines. The time has come for it to… Read More

We Made the AI 100 List for 2018

Today we were named to the AI 100 list from CB Insights, a ranking of the 100 most promising private artificial intelligence companies in the world. The top 100 companies were selected from a pool of over 1,000 applicants that are “redefining industries.” To determine the top 100, CB Insights… Read More

WSJ Calls Out Retail Emails, And It’s Only The Beginning

“Traditional retailers were once pioneers of using data,” began Suzanne Kapner of The Wall Street Journal, “to zero in on what customers want.” Her article, Retailers’ Emails Are Misfires for Many Holiday Shoppers, has sparked a much-needed conversation at the intersection of digital retail and email marketing. The piece places… Read More

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