Reflektion at Shoptalk 2018

With over 7,500 attendees this year, Shoptalk 2018 is this year’s largest conference for ecommerce and retail innovation. Attending with the Right Mindset is Key Writing in Forbes, Nikki Baird argues the real culprit of the so-called “retail apocalypse” is not the death of retail but retailers’ refusal to implement true… Read More

Reflektion at eTail West 2018

There’s no better place to grasp the ever-changing contours of retail than eTail West. Which is why retailers, ecommerce executives, and other industry leaders will head to Palm Springs next week for eTail West 2018.   Not to Be Missed Whether you’re looking to strengthen your mobile search strategy or identify… Read More

Lessons For Retailers From Forrester’s CXSF 2017

“Human + Machine” was the theme for this year’s CXSF 2017, held October 19-20 in San Francisco. In addition to Forrester’s leading analysts on artificial intelligence and the customer experience, the event also featured a wide-range of speakers, from the founder of Slack and the CTO of Pinterest to eBay’s… Read More

Where do you stack up against the IR Top 100 online retailers?

Consumers say they want eCommerce experiences tailored to their preferences. But are the IR Top 100 online retailers able to deliver? Internet Retailer’s recent 2017 Personalization Report Card explored whether today’s leading eCommerce players are making the grade when it comes to personalization. We’re going to break down the findings… Read More

eTail West: Personalization, AI and Rain

We’re back from a fun and very busy eTail West. Lots of great conversations, presentations and surprisingly… rain. Looking back, a few key themes emerged as top of mind for today’s retail and eCommerce teams. Here are 3 of our key takeaways from eTail West: Personalization is still a top… Read More

Reflektion is at eTail West in Palm Desert

We’re looking forward to seeing you in Palm Desert for eTail West. Stop by, say hello, and grab some Godiva chocolates at Reflektion’s booth (#713). A couple of highlights we’re looking forward to: La Jolla Group’s CEO Daniel Neukomm provides intel on how O’Neill Clothing and Metal Mulisha have been… Read More

Webinar Instant View: Personalization Among Top 100 Retailers

If you missed our webinar with RSR on Personalization winners and losers, no sweat. We recorded it and now’s your chance to tune in. Analysts Steve Rowan and Nikki Baird had some pretty significant things to say about the industry and offered up relevant suggestions on how to create a… Read More

Personalization Winners and Losers: Join Us Live

RSR Research published a very surprising report analyzing Personalization among the top 100 retailers (based largely on the IR100). On Wednesday February 3rd, 2016, join RSR as they present the results, “Top 100 Retailers Personalization Report: Failures and Successes”. The analysts will reveal key findings from the research, answer questions… Read More

Six Things Not to Miss at NRF’s Big Show

All of us in the industry are going to have a lot to talk about this year at NRF’s Big Show. 2016 is an important year for retail. While an optimist would say the same at the beginning of just about any year, we’re seeing a lot of changes right… Read More

Webinar Video: Individual Shopper Intent and eCommerce

After winning’s Digital Commerce Startup of the Year Award, a lot of folks in the industry are asking for a deeper perspective on the powerful difference in an Individualization based eCommerce Strategy as opposed to a Personalization approach. In a recent webinar, we partnered with Wpromote to explore how and… Read More

Get started.

Deliver better experiences for your customers and better results for your business.