Search exists so customers can signal exactly what they want. But most solutions simply show the most popular results for the term, and limit success for each shopper. Reflektion’s site search combines real-time customer preferences and intent with deep product knowledge to prioritize search results so only the most individually relevant results rise to the top.
Relevant Search Results for Each Individual Customer
Get More From Your Content with Universal Search Results
Universal search allows you to deliver individually relevant content alongside products in search results – improving performance and content ROI. Enriching search results with content like maps, videos, images and more allows you to deliver the best possible result for each individual query in the shortest time possible.
A Picture is Worth a Thousand Words
It’s time to expand your definition of search to include photo search. With Reflektion’s photo search, shoppers can quickly attach a photo to any search query and instantly receive incredibly accurate results. Photos inherently communicate product attributes like color, shape, style and even material, enabling a more rewarding and efficient search experience for each shopper – especially on mobile.
Let Customers Search in Their Own Words
On your site, a shopper might type “black dress,” but conversationally they might add more context such as, “show me black dresses under $100.” Most site search solutions can’t accurately respond. Natural Language Processing allows you to understand these conversational searches and deliver tailored results shorten the path to product for each individual shopper.
Give Each Customer a Voice
Voice search is quickly weaving itself into the fabric of mainstream consumer engagement. What if you could marry the usefulness of voice search with your own ecommerce site? It’s now possible with Reflektion. A few simple words can transform a search into a simple, fast and accurate experience that overcomes a key ecommerce challenge – finding the right item in a near endless aisle.