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2019 Annual eCommerce Personalization Report

In this report, you’ll learn:

  • Importance of eCommerce personalization for shopper engagement
  • Personalization types executed by eCommerce leaders today
  • Future investments in personalization over the next 12-18 months
  • Most important KPIs for eCommerce personalization success
  • Benefits & power of a unified eCommerce personalization platform
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Reflektion Delivers

Know and Leverage Customers' Real Time Purchase Intent

Reflektion understands the individual intent and preferences of each customer and intelligently responds in real time. When combined with our knowledge of your brand’s product offerings, these insights allow you to leverage your most relevant content or products to influence each customer at every relevant point of engagement.

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Your Innovation Partner

Product Intelligence

It’s not enough to know your customer. To match them with the perfect product, you must also know your catalog. With an indexing rate of over 1 million documents per minute, our platform grasps the entirety of your catalog quickly and uses this knowledge to match shoppers with the most relevant products.

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Read what 451 Research has to say about Reflektion

“Reflektion’s AI-enabled personalization platform weighs both the ‘what’ and ‘why’ equally, giving a more complete picture for its machine-learning algorithms to work with. This includes the ability to recognize patterns, comprehend intent, predict, problem solve, identify actions and make decisions, which can result in creating a more immersive shopping experience.”

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Our Latest Insights

Customer engagement — not just experience — is the key to eCommerce Growth

There was a time when creating a positive customer experience was as simple as providing a good selection, competitive prices, and friendly, knowledgeable service. In today’s digital sphere, however, consumers are much more demanding and discerning. When customers visit an eCommerce website, the internet is their oyster, so to speak; price comparisons can be achieved...

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Cookies or not, Grow your eCommerce Business with Reflektion

Customer data is the fuel on which online personalization thrives. Countless personalization solutions leverage the use of third party cookies to track a user’s activity across sites and offer this data in various forms such as segments to various buyers of this data such as eCommerce retailers.  Cookies and User Privacy More formally known as...

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