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2019 Annual eCommerce Personalization Report

In this report, you’ll learn:

  • Importance of eCommerce personalization for shopper engagement
  • Personalization types executed by eCommerce leaders today
  • Future investments in personalization over the next 12-18 months
  • Most important KPIs for eCommerce personalization success
  • Benefits & power of a unified eCommerce personalization platform
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Reflektion Delivers

Know and Leverage Customers' Real Time Purchase Intent

Reflektion understands the individual intent and preferences of each customer and intelligently responds in real time. When combined with our knowledge of your brand’s product offerings, these insights allow you to leverage your most relevant content or products to influence each customer at every relevant point of engagement.

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Your Innovation Partner

Product Intelligence

It’s not enough to know your customer. To match them with the perfect product, you must also know your catalog. With an indexing rate of over 1 million documents per minute, our platform grasps the entirety of your catalog quickly and uses this knowledge to match shoppers with the most relevant products.

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Read what 451 Research has to say about Reflektion

“Reflektion’s AI-enabled personalization platform weighs both the ‘what’ and ‘why’ equally, giving a more complete picture for its machine-learning algorithms to work with. This includes the ability to recognize patterns, comprehend intent, predict, problem solve, identify actions and make decisions, which can result in creating a more immersive shopping experience.”

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Our Latest Insights

Announcing the 2019 eCommerce Personalization Report

As consumer choice expands and attention spans shrink, the imperative to personalize the online shopping experience becomes even more important. It’s important for leading brands and retailers to understand the key trends in eCommerce personalization space and position their businesses for success.  Recognizing the need to continually monitor trends in this area, Reflektion recently partnered...

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Stronger Together: BOPIS and AI-powered Personalization

Now trending: BOPIS (or BOPUS) “Buy Online and Pick Up In-Store” (BOPIS or BOPUS) has been around for a while, but it’s only now that BOPIS is picking up pace amongst retailers as a key pillar of their omnichannel strategy. Interestingly, in the early days, it was called “click-and-collect”. In a nutshell, BOPIS is the...

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