To reconnect with their customers’ needs, Lane Bryant and Catherines needed to deliver a hyper-relevant and connected online shopping experience to every shopper. Find out how Reflektion helped lift Ascena Retail Group’s conversion rate and regain customer loyalty.
Know and Leverage Customers' Real Time Purchase Intent
Reflektion understands the individual intent and preferences of each customer and intelligently responds in real time. When combined with our knowledge of your brand’s product offerings, these insights allow you to leverage your most relevant content or products to influence each customer at every relevant point of engagement.LEARN MORE
Create the Unified Experience Your Customers Demand
Today’s digitally-savvy consumers are demanding seamless, intimate, highly relevant experiences with your brand – regardless of where these interactions occur. Reflektion’s customer data and insights enable you to unify each experience, ensuring every interaction is relevant and timely to each individual.LEARN MORE
Deliver Real Business Impact
By engaging your customers with the most relevant content and products, you create a more intelligent and satisfying experience that drives greater results for your brand. Reflektion’s unmatched understanding of individual customer intent and product catalog inventory drives double-digit increases in conversions and revenue per visit for leading brands such as Disney, TOMS, Marmot, Sur la Table, Godiva, and more.LEARN MORE
Your Innovation Partner
It’s not enough to know your customer. To match them with the perfect product, you must also know your catalog. With an indexing rate of over 1 million documents per minute, our platform grasps the entirety of your catalog quickly and uses this knowledge to match shoppers with the most relevant products.LEARN MORE
Individual Shopper Insight
The days of segmentation are over. Our platform creates individual profiles for each customer and uses deep learning to update these in real time. The result is an individualized and personal experience for each shopper on your site—often leading to double-digit increases in conversions and revenue per visit.LEARN MORE
Deep learning is a form of machine learning and artificial intelligence that uses large data sets, neural nets, and backpropagation to develop dynamic models of understanding. Founded by pioneers in deep learning algorithms from powerhouses such as Google, Gmail, Oracle, and Netflix, Reflektion brings the power of deep learning to the retail and ecommerce industry.LEARN MORE
Read what 451 Research has to say about Reflektion
“Reflektion’s AI-enabled personalization platform weighs both the ‘what’ and ‘why’ equally, giving a more complete picture for its machine-learning algorithms to work with. This includes the ability to recognize patterns, comprehend intent, predict, problem solve, identify actions and make decisions, which can result in creating a more immersive shopping experience.”
Our Latest Insights
B2C commerce has undergone a radical digital transformation in the last decade. Amazon has made sure of that, giving consumers an easy and convenient shopping experience that has been elevated to the loftiest of golden standards, especially for tech-savvy millennials. What is becoming increasingly apparent, however, is that millennials have come to expect the same...
As the world faces the difficult challenge of responding to the Coronavirus (COVID-19), the Reflektion business team wants you to know we are vigilantly monitoring the situation around the clock and are committed to ensuring the health and safety of our employees and to the success of our customers through the continuity of service you...