Over the last 12 months, we’ve talked with many of you about eCommerce strategies, success stories, new research, and of course our Retail Rivals video series. Here are the top 20 pieces you and your peers found most engaging   —  you’ll want to review these again as you plan for the new year!

1. RESEARCH | 2020 eCommerce Personalization Report

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2. BLOG | Cookies or not, Grow your eCommerce Business with Reflektion

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3. RETAIL RIVALS | Big Lots vs Target

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4. CASE STUDY | Surprise and Delight Online Customers in New Ways with 1:1 Personalization

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5. RETAIL RIVALS: Ulta vs Sephora

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6. RESEARCH | A 2020 eTail Report: Embracing the Journey to Discovery

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7. BLOG | Improve the B2B Commerce Experience through AI

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8. VIDEO | The Remix: From Google Search to Checkout

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9. CASE STUDY | Renegade Furniture Leads the Furniture Personalization Path

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10. BLOG | Bring the Omni View of the Customer to life

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11. WEBINAR | Transform Your Business with AI-Driven Digital Experiences

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12. BLOG | Curbside Pick-Up: The Time Is Now

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13. RETAIL RIVALS | CPO vs Lowes

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14. BLOG | Everything You Need to Know about Optimizing Your Auto Parts eCommerce Site

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15. RETAIL RIVALS | Finish Line vs Champs

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16. BLOG | Customer engagement — not just experience — is the key to eCommerce Growth

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17. RETAIL RIVALS | Lane Bryant vs Express

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18. WEBINAR | How to Prepare for the Holidays

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19. CASE STUDY | Lane Bryant Grows Revenue with 1:1 Personalization

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20. RETAIL RIVALS | Petco vs Petsmart vs Chewy

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