Founded in 2012 by pioneers in artificial intelligence, Reflektion is creating a new standard for individualized customer engagement. Reflektion’s mission is to deliver best-in-class, highly engaging, predictive, and individualized shopping experiences across all online touch points so brands and retailers can drive more revenue and delight every visitor. Our AI-powered personalization platform listens to the behaviors of each individual shopper, utilizes artificial intelligence to calculate their preferences and intent, and then responds to every moment-to-moment interaction by displaying the most relevant content and products in real time and across the digital touchpoints that matter most—including preview and site search, product recommendations, content personalization, category and landing pages, and email.
Reflektion’s Customer Engagement Platform powers many of the world’s best brands and retailers like Hanes, Godiva, and Marmot. Systematically replacing first generation market leaders, Reflektion is architected with the latest technologies including AI/ML, Microservices, Big Data, and Real-time Analytics, Reflektion’s platform delivers performance and security at scale across eCommerce channels.