Category: Strategy

Everything You Need to Know about Optimizing Your Auto Parts eCommerce Site

Thanks to advances in commerce-related applications of machine learning and AIArtificial intelligence (AI) is the simulation of human intelligence processes by machines, typically computer systems. … More there is a significant opportunity to modernize the parts and accessories shopping experience. In this post, we’ll explore trends and applications of ML/AI… Read More

Bring the Omni View of the Customer to life

Consumer expectations continue to rise: this statement shouldn’t be news to you. Shoppers are engaging in-store and online — and are expecting a unified experience across all touchpoints.  Despite the shift in expectations, retailers have in many ways been slow to catch up on personalizing the omni-channel shopper experience.  It’s… Read More

Curbside Pick-Up: The Time Is Now

Long before COVID-19 came along and disrupted our way of life, the option to “buy online, pick up in-store” (BOPISBOPIS is an acronym for Buy Online, Pick Up in Store. The acronym is also sometimes written as BOPUS. Click-and-mortar r… More) was a popular perk that had begun to change… Read More

Improve the B2B Commerce Experience through AI

B2C commerce has undergone a radical digital transformation in the last decade. Amazon has made sure of that, giving consumers an easy and convenient shopping experience that has been elevated to the loftiest of golden standards, especially for tech-savvy millennials. What is becoming increasingly apparent, however, is that millennials have… Read More

Customer engagement — not just experience — is the key to eCommerce Growth

There was a time when creating a positive customer experience was as simple as providing a good selection, competitive prices, and friendly, knowledgeable service. In today’s digital sphere, however, consumers are much more demanding and discerning. When customers visit an eCommerceeCommerce, also known as electronic commerce, digital commerce, or internet… Read More

eCommerce Peak Season Cometh: Are you prepared to scale?

Peak season – a problem of scale It’s the peak retail eCommerceeCommerce, also known as electronic commerce, digital commerce, or internet commerce, refers to the buying and selling o… More season. Are you adequately prepared for scaling up to the deluge of new site visits and the heightened shopper demand… Read More

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