Webinar Instant View: Personalization Among Top 100 Retailers
If you missed our webinar with RSR on Personalization -- in the eCommerce context -- refers to the practice of creating personal interactions and experiences ... More winners and losers, no sweat. We recorded it and now’s your chance to tune in. Analysts Steve Rowan and Nikki Baird had some pretty significant things to say about the industry and offered up relevant suggestions on how to create a more personalized site. They disclosed the criteria used for judging each of the top 100 sites, shared the five characteristics of the “ideal” Personalized experience, and walked through examples from real world retailers.
Steve said he was “wholeheartedly surprised by the results” and you will be too.
Don’t miss the attendee questions towards the end, like “What is the single most important thing for a new company to focus on first?”