Customer Engagement Platform
The Reflektion Customer Engagement Platform delivers best-in-class, highly engaging, predictive, and individualized shopping experiences so brands and retailers can drive more revenue and delight every visitor. At the core is the Customer Profile DatabaseAt the core of Reflektion’s Customer Engagement Platform, the Individual Customer Profile database contains anonymized... More that continues to grow exponentially with data on shoppers’ location, preferences, clickstream interaction, and purchase history.
Our scalable, modular architecture delivers personalized experiences for Search, Recommendations, Category, and Landing Pages, Content PersonalizationContent Personalization is the ability to create, test, adjust and deploy personalized web or email content for differen... More, and Email, all made smarter with E-Commerce AIArtificial intelligence (AI) is the simulation of human intelligence processes by machines, typically computer systems. ... More/ML that’s continuously uncovering hidden relationships across broad and growing combinations of products, attributes, visitor interactions, and their subtle preferences. The Customer Engagement ConsoleReflektion’s Customer Engagement Console (CEC) is the command center for managing your site’s personalization. The C... More offers self-service controls for adapting to business needs.