Site Search

By: Reflektion • December 2, 2019

Just as web search engines like Google allow browsers to discover content on the internet, site search allows shoppers to discover what they’re looking for on an eCommerce site. A good site search experience results in building tighter customer relationships and generating greater loyalty.

Site search drives anywhere from 30-40% of an eCommerce site revenue, which is significant. Industry benchmarking has shown that visitors who interact with site search are 3-5 times more likely to become customers, and of those orders, the average order value is 25 to 50% higher than average.

Reflektion’s Site Search includes both preview and full page search experiences. Furthermore, these search experiences are connected to each other and leverage the same underlying AI/ML technology.

Reflektion
Reflektion

Reflektion’s AI-powered personalization platform listens to the behaviors of each individual shopper, utilizes Artificial Intelligence to calculate their preferences and intent, and then responds to every moment-to-moment interaction by displaying the most relevant content and products in real-time and across the digital touchpoints that matter most—including preview and site search, product recommendations, category and landing pages, and email.

Leading retail brands such as Hanes, Marmot, Skechers, and Ulta rely on Reflektion’s platform.

Founded by pioneers in Artificial Intelligence and awarded both the Best eCommerce Solution and Best Overall Business Technology Solution by SIIA in 2019, Reflektion combines individual shopper insights, product intelligence, and AI to create more relevant and impactful eCommerce experiences.