Reflektion expands leadership team as part of surging Q1 Growth

Reflektion, the world’s leading AI-powered personalization platform for the retail industry, today announced the appointments of Ray Villeneuve as President & Chief Operations Officer and Javed Maqsood as Vice President of Customer Success & Operations. Both executives will be located in Reflektion’s San Mateo headquarters.

“Having filled two key roles on our executive team, we are positioned for success in this season of unprecedented growth,” said Amar Chokhawala, Founder & CEO, Reflektion. “Both Ray and Javed have made significant contributions throughout their careers. They bring tremendous value to the Reflektion family.”

“I’m excited to join the team at this inflection point of growth,” said Villeneuve. “My previous experience will help drive the structural changes we need to continue delivering client success as we enhance and diversify our products and solutions.”

Ray Villeneuve – President & Chief Operations Officer

Villeneuve brings three decades of executive experience in technology to drive continued growth initiatives for Reflektion.

In leadership roles with cutting edge technology companies including Virtual Instruments, Skytree, Riverbed, NetApp, and MonoSphere, Villeneuve has recruited, focused, and energized highly talented executive teams and driven explosive growth. He has raised many millions of dollars in venture funding, helped create significant stakeholder value, and driven significant exits.

In his preceding role as president of Virtual Instruments, Villeneuve helped stabilize the performance analytics company’s global operations and built the team and processes to support profitable revenue in excess of $100M in just one year.

Javed Maqsood – Vice President of Customer Success & Operations

As a veteran in building startup operations and developing delivery teams in consulting and software industries, Maqsood brings over two decades of experience in services and customer success leadership to the Reflektion team.

Maqsood previously worked for BloomReach, Kodak, Zynga and Box, where he built technology teams that repeatedly outperform their operational metrics.

About Reflektion

Reflektion’s AI-powered personalization platform listens to the behaviors of each individual shopper, utilizes artificial intelligence to calculate their preferences and intent, and then responds to every moment-to-moment interaction by displaying the most relevant content and products in real-time and across the digital touchpoints that matter most—including preview and site search, product recommendations, category and landing pages, and email.

Leading retail brands such as Destination XLTOMSAnn TaylorSur La Table, and Godiva rely on Reflektion’s platform.

Founded by pioneers in artificial intelligence and named to CB Insights’ prestigious AI 100 list for 2018, Reflektion combines individual shopper insights, product intelligence, and AI to create more intimate and impactful commerce experiences.

Reflektion is backed by leading investors including Battery VenturesHasso Plattner VenturesClear Ventures, and Intel Capital.