Business Challenge

A leading modern furniture retailer was initially seeing good results from deploying Reflektion recommendations on their site. However, the eCommerce team was faced with the challenge of continuing to optimize the shopper experience and increase revenue per visit (RPV). 

Solution

By helping shoppers find the most relevant products quickly, the retailer can reduce time to cart and increase revenue per visit. The retailer prioritized synchronizing relevancy across the experience platform based on the purchase intent of the individual consumer in real-time. Product recommendations, category and landing pages, search, content and email were strategically deployed to create hyper-relevance.

 

 

Results

  • Reduced time to cart by 30%
  • Increased in Revenue Per Visit (RPV) by 14%

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