Impactful Mobile Experiences Anywhere
Reflektion delivers fully responsive mobile experiences that are optimized for each shopper (regardless of device). By prioritizing products of individual interest across mobile site search and product merchandising, brands significantly impact mobile engagement, return visits, conversion, and revenue per visitor.
Predictive Product Merchandising on Small Screens
Reflektion optimizes the design and layout of predictive product merchandising to fit every mobile site and every shopper’s screen. Respond to real-time intent of each mobile shopper with highly individualized product merchandising that piques their interest, and engagement.
Mobile Search with Individualized Results
Reflektion’s Individualized Site Search facilitates smarter and faster searching on mobile devices, tailoring every result set to the unique shopper and their current shopping experience. Instead of scrolling through pages of generic results, improve discovery and consideration for every mobile visitor by presenting on-target products immediately.
Improve Shopper Engagement Across Touchpoints
Drive higher customer engagement and enhance your onsite experience with personalized recommendations throughout your website’s touchpoints – be it the home page, preview or full page search, no search results page, category or landing pages, product detail pages, add-to-cart page and even the checkout page.
Deliver Tailored Experiences
Tailor the entire web experience according to each shopper’s behavior, interest, and purchase intent with Reflektion’s powerful personalization solution. Contextually target visitors – whether anonymous, new or returning, in a region, or searching on a keyword – to deliver the best personalized experience and to make them heart loyal. For B2B eCommerce, transform the buyer’s experience and earn their loyalty by giving them exactly what they want based on B2B rules, at lightning speed.
Content Personalization On Demand
Present elements on the site to bring relevant products or content to the forefront for each visitor, streamlining engagement and fully maximizing the entire page for increased uplift. Create and adjust personalized web content, test and deploy site imagery for different audiences, or create any other personalization from a library—no developers required. Leverage pre-built styles for creating contextual banners, titles and subtitles, promo codes, promo ribbons, and even introduce SEO meta tags.
Bring Customers Back At the Right Moment
Leverage a complete range of dynamic emails triggered by real-time user behavior and based on browsing, abandonment, catalog change, or clearance events. Send timely automated emails to Influence shoppers to feel either a sense of excitement, concern, desire, urgency or a fear of missing out—and nudge them over the finish line to convert.
Boost Campaign ROI With Personalized, Dynamic Emails
Supercharge every email campaign with content and products that are custom tailored to each user at the time of email open—boosting click-through-rates. Dynamic Emails are personalized using intelligent insights from the recipient’s site visits, their interactions with products and categories, and individual or cohort preferences.
Easily Create Personalized Experiences
Design every email with ease using complete content personalization, that enables banners, HTML Blocks, images, text overlays, and CTAs, all based on viewer, segment, location or other factors. Build an emotional connection with your shoppers in either promotional or behavioral emails to increase brand affinity and loyalty.
Optimize Campaigns With Flexible Business Controls
Run split and multivariate experiments for personalized email campaigns to understand what works and what doesn’t. Control product placement with personalized recommendations in dynamic emails based on visitor segment, attribute, or locale. Manage email outreach with frequency and total email caps, delays, interest thresholds and more.
Deliver Search Results Ranked By Individual Preferences and Intent
Search is an indispensable medium to enable product and content discovery for shoppers. eCommerce leaders are increasingly leveraging personalized search results to improve engagement, conversion and campaign ROI. Reflektion empowers digital marketers to upgrade their basic eCommerce search capabilities by delivering true 1:1 personalized experiences for every shopper.
Power up Contextual, Retail-aware Product Discovery
With Reflektion’s always-on Natural Language Processing technology, your shoppers discover the products they want to buy through human understandable key phrases. Our NLP-powered search specializes in delivering retail use cases out-of-the-box.
Blazing Fast Automatic Suggestions
Reflektion’s visually rich Preview Search instantly displays personalized product images at the first interaction in the search box. With blazing fast speed and automatic suggestions for keywords and categories, highly targeted product images display while visitors interact with the search box, to drive shopping cart loading.
Search Locations by Product Availability
Drive the most relevant retail experience from the start. Customers want to search store locations by product availability, so why not give it to them with Reflektion’s unique store-level filtering capabilities to increase conversions?
Unify the Customer Experience
Reflektion enables retailers to unify the data-rich world of eCommerce with the data-scarce world of offline, in-store retail. By leveraging a single, shared data set, brands can seamlessly connect promotions, schedules, experiences, and insights; gaining a complete understanding of the end-to-end customer journey.
Empower In-store Associates
Consumers expect high-end, high-touch experiences with your brand on and offline. Reflektion empowers store associates to engage with each individual customer as they walk in the door and anticipate their needs; enhancing the in-store shopping experience and allowing associates to sell more effectively.
Partner for Better Data
Better data drives better results for your brand and better experiences for your customers. At Reflektion, we believe the best way to create real, cross channel customer engagement is to closely collaborate with like-minded partners – like Tulip. Our strategic partnerships are expanding the way brands engage with customers beyond traditional data sets or touchpoints.