An AI-powered personalization platform working alongside your existing e-commerce solution

Reflektion is singularly focused on helping our customers drive higher engagement with online shoppers. We realize brands and retailers have already made significant investments in traditional E-commerce platforms which serve as their System of Record of SKUs.  However, these traditional e-commerce platforms lack the cutting-edge AI & NLP-based personalization offered by the Reflektion Customer Engagement Platform. Reflektion’s platform serves as a modern System of Intelligence that works alongside and adds value to the existing e-commerce solutions such as Magento, Oracle ATG, SAP Hybris, Demandware or Shopify. Integration between the two is really straightforward through JavaScript or APIs.

Our AI delivers 1:1 real-time personalization

Our AI engine is a key part of this magic — it’s continuously uncovering hidden relationships across broad and growing combinations of products, attributes, visitor interactions, and their subtle preferences. Armed with this product intelligence, our platform constantly listens to the customer’s clickstream  and responds in real-time with personalized products or content that engage and convert them much more frequently.

Your data scientist in-a-box

Our System of Intelligence empowers merchandisers and marketers to act on customer data insights in real-time. Additionally, the Reflektion Customer Engagement Platform is easy to configure and get up and running. It conveniently abstracts the daily deluge of data we are confronted with every day at work, so that you don’t need to hire a large team of data scientists.

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